Plant Department Lead
Job Type: Full-timePonderay Garden Center (PGC) is looking for an energetic, reliable and driven maintenance associate for our growing and established seasonal business within the community. The ideal candidate must be familiar with and able to support our exceptional team with all aspects of the garden center and retail business which includes: product organization, organization of sales displays, facility maintenance and day to day tasks required to maintain smooth operations. As a maintenance associate, you will be integral to the daily functions of the business while interfacing with general managers, department leads, PGC staff and customers. Compensation will be evaluated and based upon experience. Additional roles include:
Facilitate the resolution of client concerns to ensure customer satisfaction.
Urgently respond to customer needs and inquiries.
Develop and maintain long-term relationships with clients.
Maintain effective relationships with current customers that lead to increased sales and revenue.
Identify prospective new customers and sales opportunities.
Quote prices, credit terms and prepare sales orders.
Manage and facilitate all bulk department sales from beginning to final completion including delivery.
Manage all staff directly involved with the bulk departments which include PGC drivers and loaders.
Discuss progress and weekly or next day needs with PGC staff and General Management.
Daily coordination and organization of sales orders, PO’s and inventory.
Maintain and ensure efficient and safe work practices daily.
Assist and support general managers, all PGC departments, staff and operations on an as needed basis.
Duties
The essential functions of this position include, but are not limited to the following:
Ability to represent the company in a courteous and professional manner.
Understands industry standards and the proper use of all hardscape, stone and bulk landscape materials sold by PGC.
Assigns and prioritizes support staff duties, schedules break periods, work hours, and time off as needed or in the absence of General Management.
Conduct staff training meetings.
Perform weekly on-site inventory checks to verify levels are appropriately stocked.
Ability to operate loader and forklift equipment to support PGC operations as needed.
Ensure all in-stock products and site storage conditions and are kept clean and organized.
Maintain and organize weekly receiving and delivery schedules.
Maintains the smooth operation of the department in the absence of staff or General Management.
Communicates performance and training problems to the General Management.
Facilitates and coordinates all deliveries for department related products and sales.
Coordinate directly with other department leads for use of staff and PGC equipment on an as needed basis
Minimum Requirements
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
2 years working in a sales and management role.
Strong understanding of the landscape industry.
A broad base knowledge of stone, hardscape and bulk products. ICPI Certified is preferred but not required.
Ability to accurately serve as a cashier, including processing credit cards, making change, and other basic math skills.
Excellent oral/written communication skills.
Excellent customer relationship skills.
Excellent organization skills.
Ability to multi-task.
Ability to safely and skillfully operate PGC’s forklifts and loading equipment.
Ability to load customer vehicles with all products within the bulk and hardscape departments.
Ability to work in a team environment and take direction from general management.
Ability to read and interpret documents such as procedure manuals, work instructions, software manuals; ability to write routine reports and correspondence
Physical Demands and Work Environment
Lift 50-100+ lbs
Be on feet for majority of shift
Benefits
Paid Time Off
Employee Discount
Schedule:
8hr shift
Monday-Friday
Weekend availability
Seasonal